General
Collection Account Disable SOP-QB
Process Overview: A Cron will run on every 2nd, 3rd, 4th, and 5th day of the month. The manual charging will take place in the next 2 working days. Post the manual charging, the AR ageing report will be created by ops SPOC. Through AR ageing, the ...
Billing_ SOP_Collections (Modes and Gateways)
This Standard Operating Procedure (SOP) was developed based on a compilation of best available information, knowledge, to provide guidance to ACE Cloud Hosting Billing department in performing the activities defined herein, in a consistent and ...
Billing_SOP_Customer Support
This Standard Operating Procedure (SOP) was developed based on a compilation of best available information, knowledge, to provide guidance to ACE Cloud Hosting Billing department in performing the activities defined herein, in a consistent and ...
Biling_SOP_Fresh Account Set up
This Standard Operating Procedure (SOP) was developed based on a compilation of best available information, knowledge, to provide guidance to ACE Cloud Hosting Billing department in performing the activities defined herein, in a consistent and ...
Billing_SOP_Reports
This Standard Operating Procedure (SOP) was developed based on a compilation of best available information, knowledge, to provide guidance to ACE Cloud Hosting Billing department in performing the activities defined herein, in a consistent and ...