ACE Onboarding Team | General

General
Effective Communication
In the SaaS industry, effective communication with customers is crucial for ensuring satisfaction and resolving issues promptly. As a SaaS engineer, you might often find yourself on calls with customers, whether for troubleshooting, onboarding, or ...
Call hold procedure
Holding a client call effectively requires a mix of preparation, communication skills, and follow-up actions. In this document, we'll get a step-by-step guide to ensure your client calls are productive and professional.

ACE Onboarding Team | General | Knowledge Base